Terms and Conditions for
Lights Before Christmas tickets


To ensure that your ticket purchase and zoo visit are handled properly, please read all of the following information:

All tickets are non-refundable/non-returnable. We are unable to issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. 

Parking is not included in ticket price.

All online orders are subject to credit card approval and billing address verification. The billing address will be verified with your credit card company so you must use the exact address that your statements are sent to.

All online ticket orders are available immediately and your tickets will be attached to your confirmation email as a PDF file. If you do not currently have Adobe Reader installed on your computer, please click here to download Adobe Reader onto your computer.

If you accept the terms and conditions stated above, click here to proceed with your transaction.