Admission:

What are The Toledo Zoo's hours of operation?

Can I rent a stroller/wagon/wheelchair/motorized scooter?

Does the Zoo offer discounts for military personnel?

Do members of the Zoo receive free or discounted to other zoos and aquariums in the U.S.?

I have a membership to another zoo or aquarium in the U.S. Do I receive free or discounted admission to The Toledo Zoo?

Where can I find information about hotels and accomodations near The Toledo Zoo?

Membership:

Can I purchase a membership online?

Can I renew my membership online?

How do I update/change my membership information?

I have misplaced my membership card. How do I get a new one?

Can my babysitter use my membership to bring my children to the Zoo this summer?

Do members get free admission to the Lights Before Christmas?

Where can I find additional information about memberships to The Toledo Zoo?

Events:

What events are being offered at the Zoo this season?

Where can I find the schedule for the Summer Concert Series?

If it is raining on the night of a Summer Concert Series performance, will the show still take place? Will refunds be given?

Where can I find the schedule for the Music Under the Stars series?

Rental Facilities:

Where can I find information about rental facilities at the Zoo?

Additional Information:

Do you donate tickets or memberships as fundraising auction items?

I am doing a report for school and need some information. Can you help me?

I need to do a job shadow for a school project. Can I shadow someone at the Zoo?

I am interested in a career in the zoo field. Where can i find more information?

I was unable to find the answer(s) I needed. Where can I find further information?

Vendor Information:

The Toledo Zoo solicits, evaluates and awards vendor contracts for goods and services. The Zoo is looking to further establish vendor relations with minority and women-owned business resources. If your company is interested in being contacted directly by the Zoo for services, please complete and return the form below.

Vendor Profile Form

Zoo Hours of Operation and Admission Information

The Zoo is open:
        10:00 a.m. - 4:00 p.m. daily from Labor Day through April 30
        10:00 a.m. - 5:00 p.m. daily from May 1 through Labor Day
    
The Zoo is open every day except Thanksgiving, Christmas and New Year's Day. Visitors have one additional hour after the gates close to complete their visit. However, some animals may not be on exhibit after the gates close.
Click here for additional admission and visitor information.

Rental Information:
Wagons, strollers, wheelchairs and motorized scooters are available for rental at both the Anthony Wayne Trail & Broadway entrances. Below are rental prices:

Military Discounts:
Show your military ID at the admission gate and receive FREE admission. Immediate family members are eligible for the group rate discount. For family members of military personnel who are currently serving, please show your dependent card at the admission gate to be eligible for the group rate discount.

Membership Information

Update or Change Your Membership Contact Information:
To change your name, mailing address, e-mail address, phone number or other personal information on your membership account, please contact our membership department via e-mail or by calling 419-385-5721.

Request New Membership Card:
Lost Membership Cards can be replaced by sending $5.00 along with your name, address and telephone number to the Zoo’s Membership Office at PO Box 140130, Toledo OH 43614-0801. If you need your replacement card immediately, please contact the Membership Office at 419.385.5721, ext. 3081 so we can process your replacement card prior to your visit.

Caregiver's Use of Your Membership:
If sending your child/children to the Zoo with a caregiver, please send a note giving permission for him/her to use your membership card. Please note that only one caregiver can receive free admission with your membership card.

Lights Before Christmas Benefits:
Members receive one free visit to the “Lights Before Christmas” with their membership card. Please note that free admission is valid only for those covered under your membership category and that all family members must attend together.

Additional Membership Information:

• Zoo members are asked to show a second I.D. with their membership card. Please bring your membership card with you to receive free parking and free admission.
• When using your membership card, one of the named adults on the card must be present for admittance.
• Please consider renewing or upgrading your membership prior to its expiration. Renewing early demonstrates your commitment to conservation by reducing the need for renewal notices. First renewal notices will now be sent via e-mail (if we have your current e-mail address).
• For additional questions regarding Toledo Zoo memberships, please click here.

Additional Information

Complimentary Ticket or Membership Donation Requests:
The Toledo Zoo will consider donating 2 one-day admission passes (good for any daytime visit until December 31, 2009) or a one-year membership to qualifying non-profit organizations (or groups sponsored by them) to be used as prizes or auction items for events or fundraising activities. To be considered for these donations, organizations must be located in Lucas, Wood, Monroe, Wayne, and Washtenaw Counties. The Toledo Zoo will read all requests and consider each on an individual basis; however, not all requests can be fulfilled. Accepting a request does not guarantee it will be fulfilled the following year.

If you feel your organization qualifies, please mail us your request on your organization’s original letterhead (we cannot accept fax or email copies) and enclose a copy of your organization’s state or federal letter documenting your 501 (c) (3) status, along with self-address, stamped envelope to:
The Toledo Zoo
Attn: Donations
PO Box 140130
Toledo, Ohio 43614
Please allow 30 days for processing. Thank you for thinking of The Toledo Zoo!

Companies for Kids Ticket Donation Requests:
Companies for Kids, the Zoo’s corporate sponsorship program, distributes complimentary admission passes to organizations that serve low-income (eligible for free or reduced lunch), at-risk, or disabled children, providing a visit to the Zoo to children who might otherwise never have the experience. These admission passes have been donated by area businesses as part of the Companies for Kids program.

If at least 50% of the children in your group meet one of the above requirements, Companies for Kids can provide complimentary admission passes for all of the children in the group and some of the adult chaperones. Although this may not provide free admission for everyone in your group, we hope it will reduce the overall cost sufficiently to allow you to visit the Zoo.

If you would like to take advantage of this offer, please mail (we cannot accept fax or email requests) your request on your organization’s letterhead to:

Companies for Kids
The Toledo Zoo
PO Box 140130
Toledo OH 43614-0801

Please include the date you wish to visit the Zoo (allow 30 days for processing), the number of children you will be bringing, and why you feel they meet the criteria. The Toledo Zoo will read all requests and will consider each on an individual basis; however not all requests can be fulfilled. Accepting a request does not guarantee it will be fulfilled the following year. Thank you for thinking of The Toledo Zoo!

Request For Help on a School Project:
We are unable to accommodate requests to provide answers for homework projects. However, students are encouraged to set up an appointment to use our library resources. You can contact the library at (419) 385-5721 ext. 2043.

Job Shadowing
Unfortunately, we are unable to accomodate requests for job shadowing within our animal departments due to the dangerous nature of the positions and due to the high volume of requests we receive. However, we do over a Junior Zookeeper program during our Summer Safari Camp program. Please click here to learn more. Job shadow opportunties may be available in non-animal departments. Please click here to place your request.

How Do I Get a Job in the Zoo Field?
For students interested in furthering their education and going into the zoo field, please visit the Association of Zoos and Aquarium's website for additional information.

Contact the Zoo:

Information Line: 419-385-4040
Main Line: 419-385-5721
Mailing Address:
P.O. Box 140130
Toledo, OH 43614

Anthony Wayne Trail Entrance:
2 Hippo Way
Toledo, OH 43609

Broadway St. Entrance:
2700 Broadway St
Toledo, OH 43609

Thanks for your interest in The Toledo Zoo. Should you have any questions about our animals, grounds, exhibits, or educational programs that are not answered on the website, feel free to contact us at any time.

If you have been unable to find the information you are looking for, please e-mail or call us at (419)385-5721.

We make every effort to respond to each email we receive. Due to the volume of comments, we cannot guarantee a personal response to every email. We will certainly take your concerns into consideration as we work toward our mission of providing the finest in animal care and the best possible experience for our visitors.