This is a brief overview of the Exhibit Guide Program, which is an exhibit interpretation-based volunteer position for adults. If you have any questions,please feel free to contact Volunteer Program Staff at (419)385-5721 ext. 2045or volunteer@toledozoo.org.
Program Description
The Exhibit Guide Program supports the Zoo’s educational and interpretive needs in specific areas within the Zoo. Exhibit Guides initially are in the ProMedica Museum of Natural History. Optional additional trainings are available for the Aquarium and Reptile Areas such as Galapagos Tortoise.
Exhibit Guides are stationed at specific exhibits to provide interpretation and guest interaction, including, but not limited to:
- Deliver brief planned interpretive talks.
- Support operation of interactive exhibits such as touch tanks while educating visitors about the animals, answer questions and maintain a safe and positive environment for both animals and visitors.
- Engage visitors in conversations about our animals and conservation.
- Answer visitor questions about the animals, programs and facilities.
- Utilize animal artifacts in related areas to enhance visitor experiences.
- Provide support to our visitors throughout the Zoo including answering questions,providing directions to exhibits and facilities, and contacting Zoo Staff when needed.
Training
Exhibit Guides will receive an orientation covering the Zoo Volunteer Handbook. In addition, Exhibit Guides will attend a basic training on interpretive programming and informal public interaction. All Exhibit Guides will be trained in the Museum of Natural History in three main areas. After completing 15hours of volunteering, additional trainings will be available in reptile and aquarium areas as well as deeper Museum roles. After 30 hours of volunteering, a final level of training is available in all areas that include a role in guided tours and mentoring new Exhibit Guides.
Requirements
- Complete the required training program. Training will be a three-hour session.
- Give at least eighteen (18) hours of service every 3 months
- Schedule volunteer time in advance.
- Inform the Education Department if you can not make a scheduled shift.
Thank you for your interest in the Zoo’s Exhibit Guide Program!
If you are interested in the Exhibit Guide Program, please sign up for one of our mandatory Information Sessions, using the Registration below.
You are welcome to complete an application, using the "Apply Now" button, as well. Or you can wait until after you have attended the mandatory Information Session.
