Group Rates

You can expect to hear back about your School Trip request within 5–10 business days after submission.

If you haven’t received a response after that time, we recommend checking your spam/junk folder first, then contacting our Visitor Service’s team directly with your request details (including the date submitted and trip date) for an update.

If your trip date is approaching soon, it’s best to follow up as early as possible to ensure everything is processed in time.

• Phone: 419-389-6561
• Email: vs1@toledozoo.org

Contact the Visitor Services Department:

• Phone: 419-389-6561
• Email: vs1@toledozoo.org

Yes. School trips must maintain at least one adult chaperone for every 5 students throughout your visit unless over the age of 16. Additional chaperones may be required for younger students or special circumstances.

All teachers must present a school ID (or a copy) at check-in. If a teacher does not have an ID, a letter on school letterhead from the principal confirming their status is required. Teachers without ID or letter will be charged the chaperone rate.

Only chaperones paid on the school’s invoice are eligible for the school group rate. Any chaperones paying separately will not receive the school rate and will be required to pay full-price admission at the gate.

Yes. Copies of membership cards must be collected and presented at check-in along with the number of adults and children using each card. The Zoo keeps copies of membership cards after check-in.

Memberships do not cover the cost of bus parking.

The Toledo Zoo is cashless. Accepted forms of payment include:

• VISA, MasterCard, Discover, and American Express credit cards
• Most debit cards
• Apple Pay and Google Pay

Cash can be converted to prepaid MasterCard debit cards at kiosks throughout the park. For questions, contact Visitor Services at 419-389-6561 or vs1@toledozoo.org.

We encourage all school groups pay at our gates upon arrival. Prepayments can be accepted; however, please note, prepayments do not receive a refund if your group number in attendance is to change. Prepayment is required for Youth & Large Groups.

Please have the following ready:

• Printed confirmation page with your order number
• Final head count for each type of ticket
• Copies of any Toledo Zoo membership cards being used for admission
• Teacher school IDs (or teachers names listed on a letterhead from the school)
• One form of payment for the entire group

Note: If your payment method is a school check or credit card not in your name, a letter on school letterhead is required verifying authorization.

Yes. You can adjust the number of tickets needed during check-in. If you need to change your visit date, please contact us so we can provide an updated confirmation page.

Parking is $11 per vehicle or school bus. Membership free parking does not apply to buses. Parking attendants accept credit card payments.

GPS directions: Main Anthony Wayne Trail entrance – 2 Hippo Way, Toledo, OH 43609

Yes, school groups may bring packed lunches and beverages into the Zoo. Food may be consumed in the designated eating areas located throughout the Zoo. All lunches and beverages must remain with the group at all times and may not be left unattended. Picnic areas are also available in the parking lot for groups who prefer to store lunches on the bus.

Yes! The Education Department offers a variety of interactive programs, including live animal experiences.

Important: Programs must be scheduled separately at least two weeks in advance. More information: School Group Add-Ons

Yes. Please complete the submission form for your group including the desired trip date, and a quote will be sent once pricing has been finalized after the 1st of the year.